Ole Sørensen, Area Sales Manager

  • Joined Multi-Wing in 2003
  • Responsible for sales in Norway, Sweden and Finland
  • Background as machine technician
Building partnerships through dialogue and cooperation
Through dialogue and cooperation, we endeavour to strengthen our role as a trusted partner and create strong customer relations. We aim to establish a good two-way communication with our customers in order to accurately identify their needs and to ensure that we correctly interpret the information given to us.

As Area Sales Manager, Ole Sørensen has daily contact with technicians and purchasers from the Scandinavian market. “Dialogue is the essence of my daily work. I exert great effort to make sure that the customer feels heard and understood, and guide them in their choice of impellers. In addition, I advise the customer on the different methods of installing and mounting impellers,” says Ole.

Dialogue is indispensable when completing an assignment optimally. Communication transpires by phone, email and/or site visits, where direct and reciprocal communication takes place.

“I travel regularly around Scandinavia and get to know the different people I collaborate with. I meet with the technicians and purchasers of different companies, offering them assistance in the form of 3D-drawings and technical advice, including delivery of test impellers. We also discuss new projects and practical solutions about certain aspects of the product, order processing, delivery, and so on,” continues Ole.

A typical agenda for discussion during a site visit would be:

Ole started working for Multi-Wing International in 2003 and through his work has developed a wide knowledge of products and applications. He is trained as a machine technician and before joining Multi-Wing had different positions that involved various aspects of production such as protection, quality control and customer contact.